Terms of Service
OVERVIEW
This website is operated and managed by MiMuArt. Across this platform, the terms “we”, “us”, and “our” all refer to MiMuArt. We make this website, along with all information, tools, and services available on it, accessible to you under the condition that you accept all terms, conditions, policies, and notices outlined on this page.
By browsing our website and/or completing a purchase with us, you are accessing our “Service” and consent to be bound by these Terms of Service (referred to as “Terms”), including any additional terms, conditions, and policies linked or referenced herein. These Terms apply to all users of the site, including but not limited to casual visitors, vendors, customers, merchants, and content contributors.
Please review these Terms thoroughly before using or accessing any part of our website. Accessing or using this site constitutes your acceptance of these Terms. If you do not agree to all provisions of this agreement, you may not access the website or use any of our services. Any new features or tools added to the store in the future will also be subject to these Terms. We reserve the right to update, modify, or replace any portion of these Terms by posting changes on our website, and it is your responsibility to check this page regularly for updates. Continued use of the site after changes are posted confirms your acceptance of the revised Terms.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our handmade pet products and related services to you.
SECTION 1 – ONLINE STORE USAGE TERMS
By agreeing to these Terms, you confirm that you are of the legal age of majority in your state or province of residence, or that you are the legal guardian of any minor dependents using this site with your consent.
You may not use our products or services for any illegal, unauthorized, or unlawful purposes, nor may you violate any local, national, or international laws (including copyright and intellectual property laws) while using our Service. You are strictly prohibited from transmitting any viruses, malware, or destructive code through our platform. Any violation of these Terms will result in immediate termination of your access to our services.
SECTION 2 – GENERAL PROVISIONS
We reserve the right to refuse service to any user, for any reason, at any time.
You acknowledge that non-financial content (excluding credit card details) may be transmitted unencrypted across networks and adjusted to meet technical requirements of connected devices and networks. All credit card information is encrypted during transmission to ensure security.
You may not reproduce, copy, sell, resell, or exploit any part of our Service, website content, or user access without our explicit written permission. Section headings in this agreement are for readability only and do not restrict or modify the Terms.
SECTION 3 – ACCURACY OF WEBSITE INFORMATION
We do not guarantee that all information on this website is fully accurate, complete, or up-to-date. Content on this site is for general reference only and should not be used as the sole basis for purchasing decisions without verifying additional sources. Reliance on website material is at your own risk.
The site may contain historical or outdated information for reference purposes only. We reserve the right to modify website content at any time but are not obligated to update information unless required by law. You are responsible for monitoring any changes to our site and product details.
SECTION 4 – SERVICE & PRICING MODIFICATIONS
Product prices are subject to change without prior notice. We reserve the right to modify, suspend, or discontinue any part of our Service or product offerings at any time. We will not be liable to you or any third party for price changes, service modifications, or temporary discontinuation of services.
SECTION 5 – PRODUCTS & SERVICES
Certain products and services are available exclusively through this online store, with limited quantities and return eligibility governed by our Refund Policy. We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s screen will render colors perfectly.
We reserve the right to limit product sales to specific regions, individuals, or quantities, and to discontinue any product at our discretion. Any product offers are void where prohibited by law. We do not warrant that products or services will meet your personal expectations, or that any service errors will be resolved immediately.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order, including orders placed under the same account, credit card, or shipping/billing address. We may notify you of order changes or cancellations via the email, phone number, or address provided at checkout. We may restrict orders from resellers, distributors, or bulk purchasers at our sole discretion.
You agree to provide accurate, current, and complete purchase and account information, and to update details such as your email address, payment card numbers, and expiration dates as needed. For further details, please review our Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS
We may offer access to third-party tools that we do not monitor, control, or endorse. These tools are provided “as is” and “as available” without warranties of any kind. We assume no liability for your use of these optional third-party tools, and you use them at your own risk. You should review the terms of any third-party providers before using their tools. Future services or features added to the website will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain third-party content, products, and external links to unrelated websites. We are not responsible for the accuracy, content, or practices of third-party sites, and we assume no liability for damages related to purchases or interactions with third-party providers. Direct any complaints or questions about third-party products to the respective provider.
SECTION 9 – USER SUBMISSIONS & FEEDBACK
If you submit creative ideas, comments, suggestions, or other materials to us (with or without a request), you grant us unrestricted rights to use, edit, publish, and distribute such content in any medium. We are not obligated to keep submissions confidential, compensate you for them, or respond to them.
We may monitor, edit, or remove content that is unlawful, offensive, defamatory, obscene, or in violation of intellectual property rights. You warrant that your submissions do not infringe on third-party rights, contain malicious code, or include false or misleading information. You are solely responsible for the accuracy and legality of any content you post.
SECTION 10 – PERSONAL INFORMATION
Your personal information submitted through our store is handled in accordance with our Privacy Policy, which governs data collection and usage.
SECTION 11 – ERRORS & INACCURACIES
Our website or service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping times, or availability. We reserve the right to correct errors, update information, or cancel orders if inaccurate content is discovered, without prior notice. We are not obligated to update website information unless required by applicable law.
SECTION 12 – PROHIBITED ACTIVITIES
You are prohibited from using this site for illegal purposes, soliciting unlawful activity, violating intellectual property rights, harassing other users, transmitting malware, collecting personal data without permission, spamming, or circumventing website security features. We reserve the right to terminate service access for any user violating these prohibitions.
SECTION 13 – WARRANTIES & LIABILITY LIMITATION
We do not guarantee uninterrupted, error-free, or secure use of our Service. We do not warrant that results from using our Service will be reliable. We may suspend or discontinue the Service at any time without notice. Your use of the Service is at your sole risk, and all products and services are provided “as is” without implied warranties (except as required by law).
MiMuArt and its team will not be liable for direct, indirect, incidental, or consequential damages (including lost profits, data loss, or replacement costs) arising from your use of the Service or products, to the fullest extent permitted by applicable law.
SECTION 14 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless MiMuArt, its employees, affiliates, and partners from any third-party claims, damages, or legal fees arising from your violation of these Terms or applicable laws.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in full effect. The unenforceable section will be removed from the agreement without affecting the validity of other terms.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either you or MiMuArt. You may terminate these Terms by discontinuing use of our site and services. We reserve the right to terminate this agreement immediately if you violate any provision, and you will remain responsible for all outstanding charges.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with our posted policies, constitute the full agreement between you and MiMuArt, superseding all prior written or oral agreements. No failure to enforce any provision constitutes a waiver of that provision.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China.
SECTION 19 – UPDATES TO TERMS
We may update these Terms at our discretion by posting revisions on this page. Your continued use of the website after updates are posted confirms your acceptance of the revised Terms.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@mimuart.com.
Address: No. 27, Baomin 2nd Road, Xixiang, Bao'an District, Shenzhen City, Guangdong Province, China
Service Hours: 9:00 AM – 6:00 PM, Monday to Friday (UTC+8)
